常见问题与支持
相机或麦克风不可用
在 iPhone 设置中找到开口,检查相机与麦克风权限。回到应用后重新进入拍摄;美颜仅在 1080p 拍摄下可用,不在同一次拍摄中途切换。
停顿与智能剪辑
自动建议先试听再确认。检查每一处删除是否影响语气和上下文;未经确认的建议不应当作已完成剪辑。
离线识别与字幕
离线识别依赖设备、语言与系统资源。若不可用,先检查系统语言支持;自动字幕可能有错字,导出前逐条确认。
保存到照片
保存时允许“添加到照片”权限,并确认设备有足够空间。导出后在照片中检查成片;这项权限不会让应用浏览整个相册。
iCloud 脚本同步
脚本与偏好可在 Apple 账户的私有数据库同步。可以在设置中关闭;关闭不会删除本地副本,视频和项目剪辑数据不通过此功能同步。
联系支持
邮件:baicen.j@outlook.com。请描述 iOS 版本、开口版本、操作步骤与错误文字,不必发送无关私人素材。
Camera or microphone unavailable
Open iPhone Settings, find Kaikou and check camera and microphone permissions. Re-enter capture after returning to the app. Beauty is available only at 1080p and is not changed mid-recording.
Pause and cut suggestions
Listen before confirming an automatic suggestion. Check the tone and context of each proposed deletion. A suggestion is not an applied edit until confirmed.
Offline recognition and captions
Recognition depends on your device, language and system resources. Check system language support when unavailable. Review automatically generated captions before export.
Save to Photos
Allow add-only access when saving, and check available storage. Inspect the finished video in Photos. This permission does not let the app browse your entire photo library.
iCloud script sync
Scripts and preferences can sync through the private database of your Apple account. Disable it in Settings at any time; this keeps local copies. Videos and project-editing data are not synced by this feature.
Contact support
Email baicen.j@outlook.com with your iOS version, Kaikou version, steps and error message. Unrelated private media is not needed.